Your First Day as an AI Engineer

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Day one: your first ticket

In plain English

Your manager says: "We get 500 support emails a day. Make AI tag each one as billing, bug or other, so the right team sees it." You won't build an AI from scratch. You'll take one that already exists and make it reliable. That's the job.

Here's the feature you're about to fix. Every part except the model is your code:

Email arrives

Your prompt

AI model

Your code checks the reply

Tag saved

Quick check: What do you need to do first?